You can subscribe to a service by calling us directly at +1 877 877 0898 or by making a reservation on our official website [www.quantumreceptionist.com].
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After you complete the payment for the chosen service you will receive a Booking Confirmation Email together with a Quantum Control From that will allow you to further customize your services.
We offer fastest service set up time - ready to start within 30-60 Minutes.
Mainly depending upon the complexity of the account, usually never longer than 24 hours.
No - we do not charge any set up fees.
We offer billing per cycle. Subscription to selected service is done online using a secured payment link portal. We accept all major credit cards including Visa, Mastercard, Discover and American Express.
As the standard we offer daily, weekly, bi-weekly, and monthly service cycles.
Depending on the service, size and volume, in certain cases we also offer custom cycles.
Not needed. There are no long-term contracts involved.
We only use simple and straightforward cycle-to-cycle service agreements.
Not required. We are investing in the latest technology and highest qualify equipment, used to serve you and your callers. We made all the investments so you don't have to! By using our services, you will give out the best impression together with highest standards for your customers.
Yes! Simply send us an email, visit the support page on our website, or call us to tell us what change you would like to have done, and we will make it instantly!
Live Virtual Receptionist is a service that provides a professional, trained receptionist to answer calls, take messages, and forward calls to the appropriate parties on behalf of a person or business.
A Virtual Receptionist service uses advanced technology to assist your callers by answering calls and providing support just as if they were physically present in your office.
Live Virtual Receptionists will keep your best interest at heart in order to protect you and your brand. Quantum Receptionists will always follow your specific instructions and guidance.
Live Virtual Receptionist costs vary solely on your needs and usage.
Explore Live Virtual Receptionist pricing on this page.
A Virtual Receptionist can improve customer experience by providing 24/7 support, reduce missed calls, and free up time for business owners to focus on other tasks.
Quantum Receptionists act as an extension of your team giving all your new callers or existing customers an extraordinary experience.
Quantum Receptionist provides support on additional levels.
Example: During all hours that your business is closed, holidays or any other times. We provide you with peace of mind and extra assurance as your staff might be out for the day, on a break, in the restroom, or on another call!
We bill Receptionist Minutes in second by second increments and calls are not rounded up - which means that you are only spending the pre-paid seconds that you use.
As an example, if a call is 15 seconds long, it will be billed as 15 seconds (or quarter of a Receptionist Minute). Plus your unused minutes do roll over into the next cycle!
Yes, Virtual Receptionist services are highly customizable and can be tailored to fit the specific needs and protocols of each individual business or person.
Yes. With the option of conditional call forwarding, you can establish the call flow where the first few rings go to your phone and forward over to your Live Virtual Receptionist if that call goes unanswered by you.
Yes. Simply get in touch with us by using the support page on our website, email us directly, or call us to tell us what you would like to change your call forwarding to.
A Live Chat Specialist is a customer service representative who provides support to customers through online website chat, social media, E-mail, SMS and MMS messaging. We assist customers with inquiries, answer questions, and resolve issues in real-time.
Benefits of using a Live Chat Specialist include increased efficiency and productivity, improved customer satisfaction, multilevel savings, and the ability to provide 24/7 support.
A Live Chat Specialist works by logging into a chat platform and responding to customer inquiries in real-time. They use their experience, knowledge, and specialized training they receive from us, while following all your instructions on how to assist customers and resolve any issues to perfection.
Live Chat Specialist costs vary solely on your needs and usage.
Explore Live Chat Specialist pricing on this page.
Yes! We are always here, answering and providing the same exemplary service 24/7.
Yes, a Live Chat Specialist can be integrated with other customer service channels, such as Live Virtual Receptionists phone support and Live Virtual Assistants, to provide a comprehensive all-round support experience for you and your customers.
Live Virtual Assistant is a virtual support service that provides administrative, technical, and personal assistance to individuals and businesses. We perform a wide range of tasks including, but not limited to, scheduling appointments, managing emails, and successful calls.
A Live Virtual Assistant operates remotely and communicates with clients through email, phone, or chat. They receive and complete tasks, manage schedules, and provide support as needed, all driven by your specific guidelines.
Your Live Virtual Assistant will be specialized and 100% dedicated to you for all the hours you have selected.
The benefits of using a Live Virtual Assistant include improved efficiency, cost savings, and access to a highly skilled professional who can handle a wide range of tasks.
Live Virtual Assistants can do more than 100+ Jobs for you on your behalf! Read more >
Yes! Your Live Virtual Assistant can place outbound calls.
Our Live Virtual Assistants are experienced in handling confidential information and can be trusted to maintain the privacy and security of sensitive information.
You will receive Quantum Control From. This will be used to organize shifts you need.
Shifts must be scheduled at least 24 hours in advance. The minimum working shift is 1 (One) billable hour.
Yes! Unused services will roll over into the next cycle.
Yes! Live Virtual Assistant services offer 24/7 support to ensure clients can receive assistance whenever they need it. You will receive an open schedule that you will be able to fill up, based on when you need Live Virtual Assistant.
